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219 Old Hook Road
Westwood, NJ 07675

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Home » What's New » IMPORTANT UPDATE: PLEASE READ ENTIRE MESSAGE

IMPORTANT UPDATE: PLEASE READ ENTIRE MESSAGE

To our patients at Valley Eye Associates:

If you returned from outside the U.S or visited an area defined by the CDC as an area of high risk IN THE LAST 14 DAYS, OR

 

If you had direct contact with an individual with confirmed coronavirus (COVID-19) IN THE LAST 14 DAYS, OR,

 

If you had direct contact with a person who is currently being quarantined for coronavirus (COVID-19) exposure IN THE LAST 14 DAYS, OR,

 

If you felt feverish and had a cough in the last 24 hours, please call our office to reschedule your appointment.

 

We will be asking the same questions when we call to confirm appointments. We recommend non-urgent routine exams to be cancelled for now. We will try to spread out appointments so that only one patient will be with us at a time. Keeping your appointment time will help us to be able to do this.

 

If you need to pick up items or come for adjustments on glasses, we ask that you call us to let us know what time you will be coming so that we can try to keep any interactions with people at a minimum.

 

EYE EMERGENCIES:

*Please call us first to inform us of what type of eye problem you are having.

*We will also be asking the above questions about travel, exposure, and symptoms.

*If it appears that you have a retinal or corneal problem, we will refer you to a specialist since this will minimize your visits.

 

CONTACT LENS WEARERS:

*Please check your supply of contacts to make sure you have enough lenses for at least a few months.

*Make sure that you have an acceptable pair of glasses.

*Use your glasses more to conserve your contact lenses.

*Check to make sure that you have enough contact lens solution.

*If you need to order contacts, please order soon and have it shipped in case of any unforeseen closures at our office. We offer free shipping within New Jersey on any 1-year supply and any 6-month supply of daily lenses. All other orders within New Jersey will have a reduced shipping charge of $8.

 

Please read any future emails from us as that is how we will keep everyone updated. We try not to send too many emails, but we will need to update as things change with the coronavirus. We want to remain open for now to handle any eye emergencies as this will free up our local health care facilities.

IMPORTANT UPDATE #5: PLEASE READ ENTIRE MESSAGE

Valley Eye Associates is happy to announce that as of now, our office is open!

We will be operating on different office hours while keeping safety in mind.We are currently available Monday – Friday between the hours of 9:00 AM – 4:30 PM.

Below are the safety protocols that have been put in place for all visiting patients:

  1. All equipment is cleaned with 70% isopropyl alcohol before and after each use. Examination chairs are disinfected using a virucidal spray before and after each patient. All high touch surfaces are constantly disinfected with virucidal solution.
  2. A protective plastic shield has been installed at the front check in area.
  3. Upon arrival each patient will need their temperature checked with a non-contact thermometer and blood oxygen level taken with a pulse oximeter.
  4. Each morning staff will also undergo temperature and blood oxygen screenings.
  5. We will use our online check-in form as well as requiring any insurance cards or documents to be sent to us via text/email.
  6. All payments can be made with credit card by phone.
  7. All visitors will be required to wear a face covering or mask at all times. You will not be allowed to enter without wearing one.
  8. All pick-ups, adjustments, and other visits will require an appointment time. This is needed so that we know when to expect you and can distance you from anyone else.
  9. We will schedule gaps in between each patient to avoid any overlap between patients. Please come at your scheduled time. If you arrive too early you may have to wait in your car. If you arrive too late for us to perform the necessary tests for your exam you may have to be rescheduled.
  10. A maximum of 2 people will be allowed into the office.
  11. Frames that are tried on must be put into a separate box. Frames are disinfected by saturating in a 3% hydrogen peroxide solution for a minimum of 10 minutes, dried, and then stored for 3 days before being put on display.

Our staff will be reaching out to patients whose appointments were canceled to help them reschedule.Feel free to call us at 201-664-0847 during our business hours or visit our website at www.2020nj.com to reschedule your appointment.

Thank you.